Orders are generally printed 7-10 days and a minimum of 3 working days after receipt of all job requirements. This means after all Stock, a final version of Artwork and a signed Art Reference (Proof) have been received.
It is in your interest to meet these requirements will before the scheduled date of printing. This greatly increases the chances of detecting issues such as short supply, incorrect stock or any unforeseen difficulties with running the job. When stock arrives immediately before printing and problems arise there is little chance of correcting them without deferring the job.
If we have been unable to fit a particular job in before your required date and you have a subsequent query, please call again as it is not uncommon for gaps to open up due to stock unavailability etc.